Terms of Service

Who we are

Ceidwad is operated by [registered legal name] ("we", "us"). Contact: hello@ceidwad.co.uk.

Who can use Ceidwad

Ceidwad is built for UK schools, colleges and multi-academy trusts. Plans are assigned automatically from the DfE's Get Information about Schools register: standalone primary, secondary or further-education establishments, and multi-academy trusts. Universities and other establishments outside this scope are not eligible to self-serve.

The service

Ceidwad monitors cyber-security posture and compliance, explains it in plain English, and prepares recommended actions. It supports your decisions — it does not replace your IT team, professional security advice, or your own legal and regulatory obligations. The free assessment provides an indicative score based on your answers, not a guarantee of security.

Accounts & security

• Keep your sign-in details confidential and tell us promptly of any misuse.
• Use Ceidwad lawfully, and don't attempt to disrupt or reverse-engineer it.
• You're responsible for the accuracy of information you give us.

Pricing, billing & cancellation

Prices are published by establishment type and billed monthly. There are no setup fees and no long contracts — you can cancel at any time, effective at the end of your current billing month. [Refund terms — to confirm.] Prices may change on [notice period, e.g. 30 days'] notice.

Data protection

Our handling of personal data is described in our Privacy Policy. Where we process pupil or staff data on your behalf, the Data Processing Agreement forms part of these terms and sets out our obligations as your processor.

Availability & liability

We work hard to keep Ceidwad available and accurate but provide it "as is", without warranties beyond those implied by law. To the fullest extent the law allows, we are not liable for indirect or consequential loss, and our total liability is limited to [liability cap, e.g. the fees you paid in the prior 12 months]. Nothing here limits liability that cannot lawfully be limited.

Intellectual property

The Ceidwad platform, brand and content are ours or our licensors'. The reports and outputs we generate for you are yours to use within your school or trust.

Governing law

These terms are governed by the laws of England and Wales, and disputes are subject to the exclusive jurisdiction of its courts.

Changes

We may update these terms; we'll post the new date above and notify account holders of material changes.